University of Texas at San Antonio

The University of Texas, San Antonio is a public research university with over 34,000 students and 146 buildings. RSP i_SPACE worked with them to create and implement a Data Governance Strategy to collect data required by the State of Texas, as well as a long-term plan for maintaining it effectively.

UTSA staff were previously spending 60 hours per year walking floors, 10 hours per month doing data maintenance and another 120 hours a year maintaining the data. They can now all but eliminate these hours while maintaining their information for grants and surveys, which provide funds to enhance the campus and attract new students. RSP’s experts brought best practices for documenting workflow, knowing where the data is, who uses it, and how to do ongoing maintenance.

Each type of room has customized fields (classrooms versus labs versus offices). Facilities management admins, higher education survey respondents and others are collecting and accessing the data. Each group has different needs. RSP created a workflow so that everyone involved would not only understand the result, but the process and the data they were being asked to input. That is how RSP created a scalable model that can be used in every building on campus and, really, any building anywhere.

For a more in-depth look at our Data Governance Strategy, read our insights article “Developing a Strong Data Governance Program in Higher Education.”